Traffic policy
Traffic policy
Thank you for choosing perdf.com! We are committed to providing you with fast, reliable and free delivery services. The following is a detailed explanation of our transport policy:
1. Free shipping policy
Coverage:
We offer free shipping on all orders, applicable (worldwide).
Minimum spending amount:
Minimum spending requirement (free shipping on orders over €27.98).
Delivery method:
All orders are sent by default via standard shipping,
2. Delivery time
Processing time:
We will process the shipment within 48-72 working days after order confirmation.
Estimated time of Arrival:
Standard delivery: Usually takes 7-15 business days.
Delivery times may vary depending on destination, weather or customs delays.
Holiday delay:
Please understand that during peak periods (such as holidays), order processing and delivery times may be slightly delayed.
3. Order tracking
After shipment, we will provide tracking information via email or SMS so that you can check the status of your order at any time.
If you do not receive a tracking message, please contact customer service [yingming1746@outlook.com] for assistance.
4. Distribution range
Global Delivery:
We offer free shipping worldwide, but some remote areas may take longer to deliver.
Exceptions:
Some countries or regions may be temporarily unable to deliver due to logistics constraints, please confirm the specific information at checkout.
5. Lost, damaged or delayed
Loss or damage:
If your order is lost or damaged during shipping, please contact us within 30 days and we will reship or refund your order free of charge.
Delay:
If you exceed the expected delivery time, you can contact our customer support team at any time.
6. Customs and Duties
Shipping on all international orders is free, but the customer is responsible for any applicable duties or import charges (for individual countries, there are virtually no taxes).
We will provide the necessary documentation as far as possible to ensure smooth customs clearance.
7. Address change
Be sure to provide the exact shipping address when placing your order.
If you need to change your address, please contact us as soon as possible to change your information. We may not be able to adjust the delivery address after the order is sent
8. Failure to deliver
If an order is returned due to an inaccurate address or no one has signed for it, we will contact you to reschedule delivery, but additional charges may apply.
Therefore, please check that the delivery address is correct before placing your order to avoid unnecessary trouble
Delivery service may not be available in some high-risk areas, please contact customer service for details.
9. Special allocation needs
If you have any special requirements (such as specifying a delivery time or signing method), please let us know by note when placing your order and we will do our best to arrange it.
Expedited delivery is not currently supported.
10. Contact us
If you have any questions or need assistance with our transportation policies, please contact us at:
E-mail zhili5179@outlook.com
Customer Service: +86 13825598369
Working hours: Monday to Friday, 9:00 am to 21:00 PM (local time)
Last updated on January 1, 2025
Thank you for choosing zhili5179@outlook.com! We look forward to providing you with a great shopping experience and free shipping!